I commend Masha’s ability to support not only the challenges of the sale of my current home but also in assisting in the purchase of the home that my son and I now enjoy. Masha has tremendous insight into the challenges of a hectic lifestyle of a demanding career while being a single parent. Being new to these challenges, I was unsure of what type of things to look for in a home. Masha’s patience and guidance in finding a new home have illustrated a new appreciation for what a “best in class” realtor can do for me.
Masha was sensitive and experienced in handling our specific needs under my circumstances. Masha’s ethics on being impartial to both parties earned her the vital trust to facilitate the sale. Her attention to keep us focused on a common goal was critical in achieving the sale of our home. This reduced stress on the entire family while going through this very disruptive event.
I am writing to thank you for the excellent service I received when my father and I purchased a property here in Durham this fall. Our REALTOR, Masha Halpern, was an immense help and was the model of professionalism and respect throughout a somewhat intricate and difficult closing.
From the very beginning, Masha listened carefully to my descriptions of the type of place I was looking for. She made realistic suggestions and was always honest about the benefits and drawbacks of each place I visited. She always kept an open mind and made note of my comments for the purpose of narrowing my search to places in which I would be interested.
In our numerous telephone conversations and meetings, she always maintained the appearance and demeanor of a professional.Along every step of the way, she knew the status of my file and what needed to be done next. Her organization kept the closing process running smoothly. When troubles developed because of mistakes by the lending institution, she did a better job than me of keeping in touch with the bank to check on the status of the loan. With each new problem that arose, she immediately contacted me and made suggestions for keeping the closing process moving along. She went out of her way several times to help expedite the closing. In addition, whenever I had a question about the closing or the loan process, she always gave me a complete answer and took the time to make sure I understood what she was saying.
After closing, she contacted me twice to make sure that everything was still going well and that I was happy with my selection. In short, she helped to make a difficult closing go more smoothly and she stuck by my father and me throughout the whole process with informative and accurate advice and suggestions.
I would recommend to any of my friends that they should contact her if they were interested in purchasing a home in the Durham area.
Your name will be on the tip of my tongue if I know someone that might be looking to buy/sell a house!
I am writing to express my thanks concerning the excellent treatment my wife and I have received while dealing with Masha Halpern on our recent home purchase. Masha took great pains to make sure our experience as first time house buyers went as smoothly as possible. At any time she was willing to go out of her way to help us with any aspect we did not understand, and I assure you this was often. Mrs. Halpern showed great patience, expertise, and a very caring attitude. In the future you can be assured we will return to Masha for further assistance in the real estate market.
Rebecca and I just wanted to let you know what a GREAT job you did in selling our town home at Village West. We have bought and sold many properties over the years, but I can truthfully say that this sale was by far the most professionally handled real estate transaction I have ever been involved with. You made this sale so easy for us – you handled it all. Thanks so much for all of your help.
Masha, I just wanted to thank you for super-efficient service from the start, through all the ‘bumps and bruises’! It’s been good working with you and I’ll contact you when it’s time to sell our town home.
My husband and I wanted to personally comment on the exceptional and excellent service we received recently from your firm in the person of Ms. Masha Halpern. Masha acted as our buying agent and assisted us in finding an appropriate condominium, securing a mortgage, and guided us through to closing.
Her professional demeanor never prevented her from acting as a ‘friend’ in what turned out to be a very trying move for us. Because my husband and I are now both classified as students, despite the fact that we are in our mid-forties and had just sold our home elsewhere in North Carolina, the whole loan process was extended and complicated. Masha kept us informed, patiently listened to our frustrations, and did everything possible to help us navigate all the roadblocks posed by the mortgage company and their underwriter.
Masha far outperformed the much older, more experienced realtor who handled the sale of our former home in Asheville.
We will, without the slightest hesitation, recommend Masha Halpern to any of our friends or acquaintances that require the services of a professional, effective, efficient, knowledgeable, and above all friendly, realtor.
Masha, you left no stone unturned in trying to sell our house. You ‘ran interference’ for us and we can’t think of anything you didn’t do to help us out.
We cannot speak highly enough of the whole selling experience, guided by Masha. This is our third relocation, so we have a good deal of experience with real estate agents on both the buying and selling ends. Masha Halpern is a credit to her profession–she gets results because she is a savvy marketer, clear communicator, and assertive negotiator. Above all, she remains ethical and committed to making the buying/selling process a positive, successful experience. She is simply the best out there.
Masha, There is no way we can thank you enough for your help, good advice, hospitality, attention to detail, concern for our interests and continuing friendship. You are much more than a “dynamite Realtor” you are a warm and wonderful person. We are lucky to have met you and have had business with you.